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Integrated Digital System

Executone's Integrated Digital System

The Integrated Digital System (IDS), a total computer telephony and communications management platform, provides full call handling functions, including automatic dialing, call forwarding, ACD packages, system utilization reports and internal diagnostic routines. Going beyond the basics, the IDS also offers the features and benefits available on only the most advanced digital systems, including full ACD reporting and administration, feature-rich voice mail and many data handling features that help keep you and your equipment connected.

A Platform...

The IDS platform incorporates the most advanced elements of computer telephony integration to enable you to communicate productively with less effort, in full compliance with the latest industry standards ---TAPI, TSAPI and CSTA. The IDS also offers fast access to the rich sources of information available across LANs and WANs.As a technology platform, the IDS allows you to take advantage of performance upgrades and new technologies as they evolve. In addition, its architecture gives customers exceptional configuration flexibility. The IDS grows to a maximum capacity of 648 ports that can handle simultaneous voice and data. Multi-system networking is also an option available to support the needs of larger organizations. The IDS is an investment in the future of your business and in the future of CTI telecommunications technology. The IDS platform provides the foundation for a comprehensive line of integrated Computer Telephony Integration (CTI) applications to help your business solve its biggest challenges and capture its greatest opportunities --- now and for years to come.

  • Automatic Call Distribution
  • Auto Attendant
  • Call Reporting
  • Integrated Operator Terminal
  • Call Accounting
  • Wireless Communications
  • Voice Messaging
...and much more!

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